City or town of residence: Aurora
Profession: Bookkeeper, motor vehicle/drivers license specialist
Campaign Website: joanlopez4countyclerk.com
Why are you seeking office?
I have watched clerks come and go, and they have never improved this office, instead using it as a political stepping stone. With 17 years of experience, I can make a visit to our offices much quicker. Procedural changes and improved training can drastically enhance our customer satisfaction and could have avoided the nearly 50 percent employee turnover rate the last few years. I am seeking this office to make it better, for the people.
What makes you the best choice for this office?
This is my career — 17 years of experience. Hundreds of customers per day, all helped with a smile and balancing to the penny. A person can tell you how many committees and boards they have been a part of, but that's just talk, not work. This is a job! There is work to be done. 17 years of experience right here in my home town — that's why I am the best choice.
What are the most important traits or skills for a clerk and recorder possess?
The clerk and recorder should be knowledgeable, accurate, personable and meticulous, as well as open, honest, fair and accessible to all persons and political parties.
What must an effective clerk and recorder accomplish?
To be effective, the clerk will succeed in helping the public with their license and recording needs while increasing voter turnout and assuring the integrity of our elections. The clerk should keep up with new technologies and ideas to maintain security and efficiency while being budget-minded.
What will your top priority be if elected?
Properly training all employees, increasing their proficiency. This will retain employees and reduces training costs. Voter registration update at every transaction. This will increase voter turnout and reduce the cost of mailed ballots going to bad addresses. An information center for each office will inform customers what paperwork they need for their specific transaction. This will ease tensions and lower wait times. The elderly, disabled, military and auto dealers need special accommodations for obvious reasons.
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